Return Policy | L'Etoile Sport Shop
For Returns and Exchanges Inside the United States:
Items unworn, with tags, are eligible for return, exchange, or store credit, within 14 days of order fulfillment. All sale items are ineligible for return for refund and only available to be exchanged or returned for store credit.
Orders refunded to the original form of payment will incur a $7.50 processing fee. Orders Exchanged will not incur a return processing fee.
After the 14 day return eligibility window, you are able to return any items that are unworn, with tags for store credit. A $7.50 return processing fee will be deducted from your store credit.
After 90 days from the order fulfillment date, we are unable to accept returns, exchanges, or issue credit of any kind.
If there is a product defect, please email info@letoilesportshop.us
We cannot issue refunds for any shipping fees associated with your original order.
If the value of exchanges exceeds 50% of the total return value, the return is deemed an exchange and any exchange fees will apply. Conversely, if the value of exchanged product is less than 50% of the total return value, the return is deemed a refund and any store credit or refund fees will apply.
For Returns Outside the United States:
Items unworn, with tags, are eligible for return, exchange, or store credit, within 14 days of order fulfillment. All sale items are ineligible for return for refund and only available to be exchanged or returned for store credit.
Orders refunded to the original form of payment will incur a $25 processing fee, to cover return international shipping. Orders delivered outside the United States are ineligible for exchanges, we would recommend you to place a new order or reach out for guidance on a different size or color if you would like a replacement item.
After the 14 day return eligibility window, you are able to return any items that are unworn, with tags for store credit. A $25 return processing fee will be deducted from your store credit.
After 90 days from the order fulfillment date, we are unable to accept returns, exchanges, or issue credit of any kind.
If there is a product defect, please email info@letoilesportshop.us
We cannot issue refunds for any shipping fees associated with your original order.
Important Note on Intimates:
Intimates, including the Lace Trim Short, are not eligible for return, exchange, or store credit.